Highlights
Completion rates and satisfaction scores may be measuring the wrong thing. Alex explains why the learning industry built toward the wrong goal.- AI is a great practice partner, but it may be a poor teacher. Alex draws the line between practicing a known skill and learning something new.
- The simplest sales skill may also be the hardest one. Alex shares what listening intently looks like, and how he builds trust with his own team.
“AI can be an excellent practice partner and still be a poor teacher.”
About the guest
Alex Mozes is CEO of Gravity Learning, a company built around interpersonal skills training. An early Udemy employee, he helped scale the platform to more than 100 million learners and has spent over 20 years in the learning industry.
Learning that sticks needs real people.
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