Manager's Guide to Accountability

Understand the Psychology of Accountability and Build a Culture Where People Follow Through

Everyone agrees that accountability is important. However, more than half of managers and leaders have no defined process to create accountability and hold people to it. This leads to a general lack of accountability and resentment from high performers when they see others not being held accountable. The good news is that there is strong research-based guidance on how to assign and support accountability in a way that makes people feel accountable. You'll learn techniques based in behavioral psychology to hold people accountable in direct and professional ways without being overbearing or micromanaging. This workshop is especially important for “people-people” who are uncomfortable being direct, and for people who have heard that they are “too blunt”.